Contact us
Whatever your query we're here to help.
You can get in touch with us in a number of ways, by phone, writing to us or by sending us a secure email.
How to contact us
-
Phone us
You'll find a list of numbers relevant to your product, including general enquiries if you're not sure, view our contact telephone numbers.
If you know your policy number you can enter this to find the relevant telephone number and opening hours.
-
Write to us
Depending on your query we have different addresses to write to see our contact addresses.
-
Send us a secure email
Register and send us a secure email. You'll be able to send us a variety of requests to help service your existing policy.
Find out more about our secure email system, register or send us a secure message.
How to:
-
Make a complaint
If you're unhappy with our service please let us know. You can contact us in any of the ways above but first please read making a complaint. This will tell you what information you may need to have to hand and how we will deal with your complaint.
-
Find your policy
If you've lost your policy then you can call, write to us or send us a secure message online. Before you do, we'll need some details to help us search for the policy - find out more.
-
Change your personal / bank details
If you need to change your personal details or bank details that we have on file for you, find out what to do.
