Contact us

Contact us

Whatever your query we're here to help.

You can get in touch with us in a number of ways, by phone, writing to us or by sending us a secure email.

How to contact us

How to:

  • Make a complaint

    If you're unhappy with our service please let us know. You can contact us in any of the ways above but first please read making a complaint. This will tell you what information you may need to have to hand and how we will deal with your complaint.

  • Find your policy

    If you've lost your policy then you can call, write to us or send us a secure message online. Before you do, we'll need some details to help us search for the policy - find out more.

  • Change your personal / bank details

    If you need to change your personal details or bank details that we have on file for you, find out what to do.

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