Key addresses

Contact addresses for Prudential are provided below. You will also see contact details for the Financial Ombudsman Service and the Financial Services Authority (FSA).

For all policy and product enquiries except Unit Trusts, Individual Savings Accounts (ISAs) and Personal Equity Plans (PEPs):

Customer Service Centre
Prudential
Stirling
FK9 4UE

Tel: 0845 640 2000*

For all enquiries relating to ISAs and OEICs/Unit Trusts:

Customer Relations
Prudential Unit Trusts Limited
PO Box 9022
Chelmsford
CM99 2WA

Tel: 0845 783 5500*

For adviser use only and relating to international products:

Prudential International
Stirling
FK9 4UE

Tel: 0808 234 2200*

Registered office:

Prudential plc
Laurence Pountney Hill
London
EC4R 0HH

Other useful contact details:

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Tel: 08000 234 567

Financial Services Authority
25 The North Colonnade
Canary Wharf
London
E14 5HS

Tel: 020 7066 1000

* Calls may be monitored or recorded for quality and security purposes.