Send us a secure email




Our secure email service enables you to send us enquiries and requests over a secure internet connection and providing you have registered, receive your reply via email.

What you can do via secure email:

  • Update your personal details
  • Make a claim enquiry
  • Request a quotation or policy valuation
  • Send us a question if you have an existing policy or scheme
  • Give feedback about our site
  • Make a complaint
  • Ask us to call you back
  • Request a Lifetime Mortgage Drawdown request.

If you have any problems registering or logging in, please call 0808 234 5200* where our team will be able to help you.

Already Registered?

In addition to secure email, you can also contact us by:

* 9am-5pm Monday to Friday. Calls may be monitored or recorded for quality and security purposes.


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