Business Areas
We have the following business areas and functions:
Actuarial
Business Change & Design
Annuities Operation
Finance
Human Resources
Intermediated Distribution
Marketing
Mature Life & Pensions
PGDS - Global Operations
PruDirect
IT
Retirement Income
Risk
Strategic Sourcing
Service Management
Wealth & Health
Corporate Solutions
Actuarial
Working within Actuarial in Prudential provides an exciting and challenging career with plenty of scope for career development. Actuarial focuses on developing and designing profitable new products, as well as reviewing the profitability of existing products, the development and support of MoSes and Prophet models and producing all external reporting information. One of the main benefits of working here is that Prudential provides first class training and support to its Actuarial.
Business Change & Design
Business Change & Development will offer you the opportunity to drive wholesale change within a major business providing high quality project management support to deliver business objectives working with internal & third party partners. Rather than being pure creators, the team is also focused on delivery - and that means finding the issues, winning over opinion, creating solutions and making sure that they work. You will work with people who are highly respected for their skills and expertise. The projects are not your average run-of -the- mill business transformation assignments. These projects range in size, complexity and scale, but invariably they are all critical to growth and performance of the business. There's a boldness and determination of vision that has led to exceptional results.
Annuities Operation
In addition to Annuities, Annuities Operations also services the Lifetime Mortgage Business and provides a cross Operations servicing function for Management Information, Breaches and Complaints. The Annuities Transformation Programme is our key change programme and we are reviewing future requirements, processes and people necessary to maintain our market leading annuities proposition which is key to us being Leaders in Retirement.
Finance
With over a century and a half of successful UK and global experience - it's plain to see that finance is an area in which we excel. Fifty per cent of our finance team are qualified accountants - and there are few better environments to qualify in. Operating within a business partner structure, finance is truly integrated into all aspects of our business - and is universally recognised as a key enabler in achieving our corporate goals. Working within an organisation where change is key to success, our finance function is faced with a multitude of complex challenges; so you can expect the diversity and depth you need to develop a breadth of new skills - either within Finance, or the wider business context.
Human Resources
Human Resources has strategic positioning within each of the business units - offering specific expertise within change management, development, reward, resourcing, employee relations and internal communications. The overall HR structure is supported by an HR intranet service, offering managers and employees advice and support through online information and call centre support. Our award winning teams develop and implement integrated solutions in line with our values, working directly with the business to develop policies, practices and programmes that will support a high performance culture and enable us to attract, develop and retain top quality and highly motivated employees. So you could be supporting a global forward thinking financial services group, with all the developmental opportunities that entails.
Intermediated Distribution
Prudential Intermediaries Division is the Intermediary facing sales arm of Prudential and is responsible for sales of all Prudential products through financial advisers.
The sales force is structured into Regional Sales Units (RSUs) comprising a Field based Account Manager, a Telephony Based Account Manager and a Sales Support Executive who jointly support the needs of all panelled advisors within a defined geographical area. Separately we operate a telephony only sales capability who support smaller advisors on both proactive and reactive basis. Alongside the Regional Sales unit we also operate a Key Account Management function via a team of Account Directors who are responsible for developing and maintaining our relationships with Banks, Networks and National IFAs although the local support for these is still provided from the RSU's.
The intermediated sales division has shown strong growth over the last three years and our plans are to see this growth accelerate over the next three years by the development and role out of powerful product propositions aimed at meeting the need of our advisors as well as through the excellence of service provided by our distribution capability.
Marketing
At Prudential you'll find a huge range of marketing activity. The sheer number of products we offer means there's an enormous amount of variety - so you can expect to gain a breadth of experience over a short space of time. There's a wide range of areas to get involved in, including promoting new products, brand management, planning, advertising, research and tracking. We fully recognise the importance of learning and development in helping you to reach your potential and be the best. Which is why you'll work with your manager to define your personal training requirements from an extensive range of sources.
Mature Life & Pensions
The role of the Mature Life & Pensions business is to maximise the value of our existing life and pensions business; capitalising on one of the biggest life and pensions customer bases and books of business in the UK.
PGDS - Global Operations
PGDS is the Prudential Group's global IT organisation providing 24 hour infrastructure support to its international businesses.
PruDirect
PruDirect is Prudential's Direct sales arm and is responsible for sales which come in direct from the customer. In addition, PruDirect also encompasses those sales which come through large company pension schemes.
PruDirect have three separate routes to distribution - on-line, telephony, and face-to-face. Each channel is supported by our Commercial and Marketing teams to ensure that we are able to attract the right customers at the right time and drive profitable and value-adding sales through each of our channels.
The Direct side of the business has grown considerably both in terms of size and revenue over the last two years and it is continuing to develop at pace, particularly in our on-line and face-to-face channels. .
IT
At the heart of Prudential's business lies a group of outstanding and highly skilled professionals who ensure the optimum delivery of business technology solutions and services. We are responsible for the development, support and sourcing of a wide variety of software applications. The applications are based on a vast range of software languages and we use various methodologies, tools and standards which enable us to be a highly efficient IT function. Our team of 200 people is split between our locations in Reading, London and Stirling.
Retirement Income
We're the UK's biggest providers of retirement income. We make a significant contribution of Prudential UK's new business profit. We want to build from here to totally dominate the large and rapidly growing market for providing income in retirement. What we are all about is helping people have the best retirement experience.
Risk
Excellence in Risk Management is increasingly valued across the financial services sector. Prudential's Risk Management function aims to be "a world class function to assist Prudential UK/Europe in gaining a reputation across the industry as a 'squeaky-clean' compliant and well controlled organisation". We offer career paths for many professionals in both Internal Audit and Compliance, as well as opportunities in more specialist teams such as Fraud, Business Continuity, Data Protection, and Information.
Strategic Sourcing
Strategic Sourcing is not about being a Procurement Specialist. It's about understanding the business objectives of Prudential and delivering the best deal for our internal customers. Our Strategic Sourcing team works hard to make every contract improve our Business. Although it's a structured environment, there's an exciting amount of interaction and cross-working that will build your skills across the board and make every day a different challenge.
Service Management
The Service Management team will manage the relationships between internal Prudential clients (business units, distribution channels, shared and support services) and our outsource partners. The team will also manage the third party administration agreement with SJP. The major outsource partners are currently Capita, Williams Lea and Xafinity. This enables all outsource management expertise to be together in one place, strengthening capability through the sharing of best practice. The team manage all aspects of the relationship including financial, regulatory matters and issue management.
Wealth & Health
This includes all non-deposit savings and investment markets including pensions, on and offshore bonds and the link with M&G's collective business. It also covers wealth, health, life, debt and general insurance and is focussed on creating significant new revenue streams from within this £3 trillion (and rapidly growing) market.
Corporate Solutions
Wholesale Risk Management offers risk management solutions as well as pension propositions for both insurance companies and other corporates. The team focuses on bespoke solutions for large corporates down to more straightforward solutions for smaller entities. Typical transactions completed by WRM in the insurer market space include the £1.8bn deal with Equitable Life and in the corporate market the buy-out of Ferranti's pension scheme.
The WRM team draws upon the experience of Prudential which manages £30bn portfolio of annuity assets with specific investment and longevity risk. The understanding of longevity risk in the UK coupled with investment expertise from M&G gives the team a strong set of credentials in this highly competitive and innovative market place.
