Existing customers
Information about your product
For more details on your product, including updates, contact information, guides and more, select from the drop down list below.
Prudential Financial Planning
This is a new service we are offering our customers who don't already have a financial adviser and would like some guidance with their financial plans.
Guides
Guides on pensions, annuities, equity release, investments and more to help you boost your income in retirement.
Announcements for customers
- Merger of Prudential Unit Trust (PUTL) Unit Trusts into M&G Funds - June 2012 Update
- Merger of Prudential Unit Trust (PUTL) Unit Trusts into M&G Funds
- Prudential Unit Trusts (PUTL) - May 2012 Update
- With-Profits bonus rates
- Important information: Smoothed Return Announcement for Income Choice Annuity customers.
- Survey results - how well are we treating customers?
Contact us
We've made it easy for you to get in touch.
General enquiries
- How do I change my address / bank account details?
- What do I do if I've lost my policy?
- I'm nearing retirement, how do I turn my pension into an annuity?
- How do I get a valuation on my bond?
- How do I top up my personal pension?
- How do I top up my Additional Voluntary Contributions plan?
- My endowment policy matures soon, what do I do?
- I would like to give feedback or make a complaint.
- How do I draw down money from my lifetime mortgage?
Information for former Equitable Life With-Profits Annuitants
