Existing customers
Information about your product
For more details on your product, including updates, contact information, guides and more, select from the drop down list below.
Retirement Calculator
See how much you'll need to save and what you could do to help get the retirement you want.
Guides
Guides on pensions, annuities, equity release, investments and more to help you boost your income in retirement.
Announcements for customers
- Prudential Unit Trusts Merger - January 2012 Update
- Prudential Unit Trusts Merger - December 2011 Update
- Prudential Unit Trusts Merger - October 2011 update
- Prudential Unit Trusts Merger - September 2011 update
- Prudential Unit Trusts Merger - August 2011 update
- Prudential Unit Trusts Merger - June 2011 update
- Prudential Unit Trusts Merger - May 2011 update
- Important information: Smoothed Return Announcement for Income Choice Annuity customers.
- With-Profits bonus rates
- Survey results - how well are we treating customers?
Contact us
We've made it easy for you to get in touch.
General enquiries
- How do I change my address / bank account details?
- What do I do if I've lost my policy?
- I'm nearing retirement, how do I turn my pension into an annuity?
- How do I get a valuation on my bond?
- How do I top up my personal pension?
- How do I top up my Additional Voluntary Contributions plan?
- My endowment policy matures soon, what do I do?
- I would like to give feedback or make a complaint.
- How do I draw down money from my lifetime mortgage?
Information for former Equitable Life With-Profits Annuitants
