Prudential Lifetime Mortgage

We are no longer offering the Prudential Lifetime Mortgage product to new customers.

Already have a Prudential Lifetime Mortgage (previously known as Property Value Release Plan)?

This page is for existing customers who currently have a plan with Prudential, and for customers who previously had a Stonehaven Lifetime Mortgage. If you are a new customer, please note that we no longer offer this product.

Do you want to release more money from your plan?

If you would like to release some additional funds, simply follow the three easy steps outlined below. The additional funds could be in your account in as little as 10-12 days from your call.

Step 1:

Check your most recent statement

Check your latest statement to find out how much is available to you or call us.
Please note, not all product options allow you to release additional funds. If you are unsure about whether you can release more funds, please call us.

Step 2:

Apply for drawdown

If you have funds available and would like to take advantage of some or all of these, simply call us or use our online request form and let us know how much you'd like to release (criteria and minimums apply). If you previously had a Stonehaven Lifetime Mortgage, you can only request drawdowns by phone.

Step 3:

Drawdown Offer Document

We will then send you a Drawdown Offer Document, to confirm the details. Simply complete this with your bank details and signature(s). Once we receive the signed Drawdown Offer Document back, we will transfer your funds (a drawdown fee of 90 will apply) to your bank account within three working days.

Call us for more information

Existing Prudential customers
0845 656 0000
Mon-Fri 8.30am-6pm


Former Stonehaven customers

0845 605 0134
Mon-Fri 8.30am-6pm

Please note that under certain circumstances the facility of further withdrawals could be restricted.

What do I do now?

Apply for drawdown

Contact us for more information

Existing Prudential customers
0845 656 0000
Mon-Fri 8.30am-6pm

Former Stonehaven customers
0845 605 0134
Mon-Fri 8.30am-6pm