Our claims support

Car insurance

If you have been involved in an accident we understand you want everything sorted as quickly as possible, and we want to get you back on the road driving again.

To register a claim call: 0845 605 9263
Lines are open 8am to 8pm Monday to Friday and 9am to 5pm on Saturday.

24-hour accident recovery call: 0800 032 4161
Lines are open 24 hours a day, 365 days a year.

For damaged windscreens call: 0800 328 9150
Lines are open 24 hours a day, 365 days a year.

For legal advice call: 0845 246 3565
Lines are open 24 hours a day, 365 days a year.

Information you'll need

    To help us log your claim please have the following information to hand:

    • Police reference number
    • Car insurance policy number
    • Details of the accident
    • Details of any other drivers involved
    • Details of any witnesses to the accident.


Products and services from Prudential:

Car insurance UK - Discount on your motor insurance when purchased online, plus additional discounts available for drivers over 50
House insurance - Receive up to 20% off the cost of buildings insurance, contents insurance or both
Private health insurance - PruHealth rewards you for looking after yourself, providing exceptional levels of cover
Life cover, serious illness cover and income protection - Protect your financial security with PruProtect
Travel insurance - Choose from single trip, annual multi-trip, long trip and winter sports insurance




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