Our uninsured driver promise

Car insurance

No-one likes to be punished for other people's mistakes, which is why we've developed our 'uninsured driver promise'. If you are a Comprehensive plan policyholder, we'll ensure you won't lose your No Claims Discount and policy excess for an accident that was caused by an uninsured driver.

You'll just need to provide:

  • The vehicle registration number and make and model of the uninsured car
  • The driver's details, if possible

It also helps us to confirm who is at fault if you can get the names and addresses of any independent witnesses.

Bear in mind that when you claim, you may still have to pay your excess. Also, if investigations are taking place when your renewal is due, you may temporarily lose your No Claims Discount. However once we confirm that the accident was the fault of the uninsured driver, we will repay your excess, restore your No Claims Discount and refund any extra premium you have paid.

You can take out a quote and buy online, or contact our UK call centre on 0800 300 300 to speak with a consultant. Lines are open 8am to 8pm Monday to Friday, 9am to 5pm on Saturday and 10am to 5pm on Sunday.




Products and services from Prudential:

Car insurance UK - Discount on your motor insurance when purchased online, subject to a minimum premium, plus members over 50 with 5 years NCD get a discount
Home insurance - See what discounts you could receive off the cost of buildings insurance, contents insurance or both
Private health insurance - PruHealth rewards you for looking after yourself, providing exceptional levels of cover
Life cover, serious illness cover and income protection - Protect your financial security with PruProtect
Travel insurance - Choose from single trip, annual multi-trip and winter sports insurance



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