Prudential Home Insurance claims support

If you need to register a claim following an accident or incident, please use the contact details below. Our consultants will do everything possible to deal with your claim as quickly as possible.

To register a new claim or follow up a claim call: 0845 605 9267
Lines are open 8am to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday.

For legal advice call: 0845 605 9268
Lines are open 24 hours a day, 365 days a year.

For home emergency assistance call: 0800 032 4164
Lines are open 24 hours a day, 365 days a year.

Identity theft assistance helpline: 0845 300 4490
Lines are open 9am to 6pm Monday to Friday, and 9am to 1pm on Saturday.