Permanent Health Insurance

Stopping payments to your permanent health insurance plan

If you’re considering stopping payments to your plan, we’ll be happy to help. It’s important to note that once you stop paying into your plan, you can’t change your mind. Please be sure you understand the effect of any changes you make. There are a few things you should think about before you make any decisions. If you stop your payments, your plan will be cancelled.

If you have any questions once you’ve read this summary, or need any help understanding your options, just call us on 0345 640 1000, or +44 178 644 8844 if you’re calling from abroad.

How your plan works

This plan is designed to provide an income after a defined period of time if an accident or illness prevents you from working.

This plan has no cash in value.

Things to consider before stopping payments

You can stop payments at any time. You should think about how you would replace your income if you were unable to work due to an accident or illness and how long you might need this income for.

There are some important things you should consider before stopping payments:

  • If you stop payments, your plan will be cancelled.
  • There’s no cash-in value.
  • Outside of an initial period your plan can't be restarted.

To restart your plan within the initial period you would need to pay any missed premiums and may need to complete a health declaration.

If you’re looking at a replacement plan, make sure it meets your needs and has the right level and type of benefits. If you’re replacing your plan with a new one, it’s important it’s started before you cancel your existing one.

Protecting yourself from investment scams

According to Action Fraud, the UK’s fraud and internet crime reporting centre, an estimated £1.2bn is lost to investment scams every year. So, take a minute to find out how to stay ahead of the scammers.

What to do now

Give us a call on 0345 640 1000 or +44 178 644 8844 if you’re calling from abroad. 

We can’t give you advice or make your decision for you, but we’ll be happy to help you understand your plan and talk you through all your available options and their possible implications.

Alternatively, speak with a financial adviser - if you don’t have one, you can get details of financial advisers in your area from www.pru.co.uk and selecting ‘Contact a Financial Adviser’. Financial advisers will charge you a fee for any advice they give you, but it will be personal to you.

We’re here 8am - 6pm Monday to Friday and happy to help in any way we can. Please make sure you have your plan number to hand when you call.