Email us

Our secure email service enables you to send us enquiries and requests over a secure internet connection and providing you have registered, receive your reply via email.

What can I do over secure email?

  • Make a claim enquiry
  • General policy enquiry about an existing policy
  • Request a quotation or policy evaluation
  • Give feedback about our site
  • Make a complaint
  • Ask us to call you back

How do I send a secure email?

If you’re an existing customer and registered for MyPru you can send us a secure email from your MyPru account. In addition to sending a secure email within MyPru, you'll be able to check the value of your policy, change personal details and download product information at any time. If you're not registered for MyPru, check to see if your product is available on MyPru and register today.

If you’re not yet a customer or can't access MyPru, please email us on PruMail.

Email using MyPru or PruMail?

Use the product listing below as a guide for how to contact us via email.

How to set-up a financial review meeting

How to set-up a financial review meeting

Set-up a face-to-face meeting with a Prudential Financial Planning adviser in your area. We can review your retirement plans, advise on where to save money and make your finances more tax efficient.

Find out about our face-to-face service