Our secure email service enables you to send us enquiries and requests over a secure internet connection and providing you have registered, receive your reply via email.
What can I do over secure email?
- Make a claim enquiry
- General policy enquiry about an existing policy
- Request a quotation or policy evaluation
- Give feedback about our site
- Make a complaint
- Ask us to call you back
How do I send a secure email?
If you’re an existing customer and registered for MyPru you can send us a secure email from your MyPru account. In addition to sending a secure email within MyPru, you'll be able to check the value of your policy, change personal details and download product information at any time. If you're not registered for MyPru, check to see if your product is available on MyPru and register today.
If you’re not yet a customer or can't access MyPru, please email us on PruMail.
Email using MyPru or PruMail?
Use the product listing below as a guide for how to contact us via email.
Getting financial advice can make a real difference to your money
Whether you’re facing some tough financial decisions now or you want to think about your future plans, financial advice can make a real difference to your money. If you already have a financial adviser please speak to them directly. If you don’t have an adviser, we’re here to help.Find out about our service