Write to us
For general policy and product enquiries write to us at Customer Service Centre, Prudential, Lancing, BN15 8GB. Alternatively, you can access online services or call us on 0800 000 000*.
By accessing online services, our secure online portal, you may be able to manage your product enquiry yourself. Online you can check the value of your policy, change personal details, download product information and send us secure messages - register for online services.
For product specific enquiries, please select the most appropriate area from the list below.
You can also see other useful contact details such as the Financial Ombudsman Service and the Financial Conduct Authority (FCA).
OEIC - Link Fund Solutions Limited
|0344 335 8936* if you invested via a Financial Adviser
0344 335 8969* if you invested online
|+353 1 476 5000*|
|Customer Relations Department
Prudential Home Insurance
|Car Insurance||Customer Relations Department
Prudential Car Insurance
|Mortgage Payment Safeguard Insurance & Disability and Redundancy Insurance||Scottish Widows Limited
Claims Management Department
PO Box 534
10 Fenchurch Avenue
Getting financial advice can make a real difference to your money
Whether you’re facing some tough financial decisions now or you want to think about your future plans, financial advice can make a real difference to your money. If you already have a financial adviser please speak to them directly. If you don’t have an adviser, we’re here to help.Find out about our service