Existing customers

Manage your policies online with MyPru

MyPru allows you to manage your policies in one simple place. Check to see if your policies are available online and register today.

Check eligibility and register for MyPru
Notify us of a death - If you need to let us know about the passing of your loved one you can do this online or by calling us.

Update for our customers on Covid-19

We've made lots of information available to help you during these uncertain times, including frequently asked questions.

View our helpful information

Contact us

Looking for financial advice?

Whether you’re facing some tough financial decisions now or you want to think about your future plans, financial advice can make a real difference.

If you already have a financial adviser please speak to them directly. If you don’t have an adviser you can find one here.

Find a financial adviser

Phone

Call us now to speak to our dedicated teams who can help you with your enquiry.

Find the right contact number for you

Post

If you’d like to send us a letter, we have different address details to best help with your queries.

See our contact addresses

Send us a secure message

Register and send us a secure email. You'll be able to send us a variety of requests to help service your existing policy.

Send us a secure message