Take five minutes out of your day to register for our online service

It's quick and easy to register for online access to your Prudential policies*

Register now

*please note, some products are not currently available to view on online services - please check below.

MyPru dashboard screen

Benefits of registering

  • bullet You can check the value of your policy
  • bullet Access to view important documents online
  • bullet Contact us using our secure messaging system
  • bullet Update your personal information
  • bullet The ability to withdraw money from your bond (exclusions apply - see below**)

How to register

Registration is simple, only takes five minutes and once complete you’ll be able to start using the online service right away.

You’ll need to be the policy holder and have these three things to hand when registering:

  • Your policy number – this can be found on any letter or statement we’ve sent you. It may be referred to as your plan or reference number and will be between 4 and 17 digits long with numbers, letters or a combination of both
  • Your date of birth
  • Your postcode

Once you’ve set up your account and we’ve verified it’s you, you’ll be ready to access your online account.

Products currently not available

The following products (including some bonds) are not currently available to view, but we hope to add more products in the near future.

Products not available to view include:

  • Car and Home insurance
  • Prudential ISA
  • Prudential International products
  • Prudential Lifetime Mortgage
  • Pension Choices Plan

**Online services - Bond withdrawals

Please check below to confirm if your bond is eligible for online withdrawals

  • Prudence Bonds
  • Prudence Establishment Charge Bond
  • Prudence Distribution Bond
  • Prudence Prospects Bond
  • Prudence Bond Flexible Investment Plan
  • PruFund Investment Plan
  • Prudential Investment Plan
  • Capital Asset Investment Bond
  • Capital Investment Bond (Series 2 & 2)
  • Bonus Bond
  • Capital Distribution Bond
  • Prudence Inheritance Bond
  • Prudence Savings Account/Prudential Investment Bond
  • Ex M&G – Managed Income & Growth Plan
  • Ex M&G – Special Extra Yield Bond
  • Ex M&G – High Yield Bond/Special High Yield Bond
  • Ex M&G – Investment Builder Plan
  • Ex M&G – Lifetime Bond (previously known as the Lifetime Distribution Bond)
  • Ex M&G – Endowment Bond & Equity Bond

Got your policy number? Ready to register?

If you are unsure what product you have with us, please check our products page

For products not currently available to access online, please check the product page for information on how to make any changes.

New pru refresh logo

We’re refreshing our look

We‘re updating the look and feel of Prudential.

Over time you’ll start to see our new logo. And from mid-May 2021 we’ll be updating our websites and refreshing our literature.

Find out more