Additional Voluntary Contributions (AVC)

By logging in or registering for our Online Service you'll be able to view important information about your pension, download your annual statement, and update your personal details. 

You can visit your scheme specific website if you're a member of a public sector AVC - Local Government, NHS or Teacher.

If you became a member through an employer, visit the Group AVC website.

If you're an employer please visit the employer website.

We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. If you don't have a financial adviser you can find one at unbiased.co.uk.

The value of your investment can go down as well as up, and you may not get back what you put in. 

What would you like to do?

Register or log in to our Online Service to get a copy of your annual statement and your current pension value.

Register or login to our Online Service to send us a secure message with your new UK/foreign bank or building society details

Register or log in to our Online Service to update your address details quickly and easily.

To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute or a Deed Poll.

Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB. We’ll return your document to you straight away.

We recommend that you get in touch with your financial adviser and carefully consider your options before accessing your pension savings. Taking money out is a big decision and one that's best made with an adviser.

If you don't have a financial adviser you can find one at unbiased.co.uk.

If you're thinking of paying more money into your plan then we recommend you get financial advice to help you make decisions about your pension savings and your retirement options.

If you don't have a financial adviser you can find one at unbiased.co.uk.

We'll let you know six months berfore your retirement date.

Your financial adviser is best placed to help you understand what retirement options are right for you. If you don't have a financial adviser your can find one at unbiased.co.uk.

You can pause, stop or change your payments into your pension.

We recommend you get financial advice to help you make decisions about your pension savings and your retirement goals.

To discuss your options please contact us.

You're able to change the investments and funds that you're currently invested in.

We always recommend you speak to your adviser before making any changes to your investment.If you don't have a financial adviser you can find one at unbiased.co.uk.

There's no charge for changes to funds.

The charges that apply to your pension are detailed in your annual statement.

You may be able to transfer pensions from other providers into this pension.

Please speak to the provider of your other pension before you do this. You may lose important guarantees and benefits, there may also be additional charges that will apply.

We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. 

Yes, you can transfer your pension to another provider.

Transferring your pension is a big decision. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. Alternatively you can contact us about transferring your pension.

Review and manage your plan online

You can log into our Online Service to check the value of your policy, change your personal information and preferences, view important documents and send us secure messages. You'll be able to see all the products you have with us and do what you need to quickly and easily.

Online Service

Need more help?

If you can't find the answer you're looking for here or in our Online Service, we're here to help. Visit the contact us page to find the team that can help with your query. We're available Monday to Friday, except public holidays.