Existing Prudential insurance policy information

If you already have a policy with us, you’ll find claims and servicing information as well as our contact details below.

Car Insurance

For policy enquiries, to register a claim or to make a complaint:
0345 605 9263

Lines are open: Monday to Friday: 9am to 8pm, Saturday: 9am to 5pm. Sunday: 10am to 5pm - excludes payments department.

24-hour accident recovery helpline:
0800 032 4161
For damaged windscreens:
0800 328 9150
For legal advice:
0345 246 3565

Lines are open 24 hours a day, 365 days a year.

Home Insurance

For policy enquiries, to register a claim or to make a complaint:
0345 605 9267

Lines are open: Monday to Friday: 9am to 8pm, Saturday: 9am to 5pm. Sunday: 10am to 5pm - excludes payments department.

24-hour emergency helpline:
0800 032 4164
For legal advice:
0345 605 9268

Lines are open 24 hours a day, 365 days a year.

Travel Insurance

For policy enquiries, to make a complaint or for cancellations:
0345 605 9263

Lines are open: Monday to Friday: 9am to 8pm, Saturday: 9am to 5pm. Sunday: 10am to 5pm - excludes payments department.

24-hour emergency medical helpline
From the UK: 01252 740 330
From anywhere in the world: +44 (0) 1252 740 330

Lines are open 24 hours a day, 365 days a year.

Looking for a quote? 

Churchill have been part of the UK market for many years and have a lot of experience in what they do and are now one of the UK's most recognisable brands. They believe in being there for their customers and that every little interaction matters.

As our trusted partner we know that when you get a quote and apply through Churchill they'll take care of you.

Car Insurance

Car Insurance

Motor insurance with reassurance to meet your driving needs.

Let's get started
Home Insurance

Home Insurance

Built for your peace of mind - ensure you're covered for the unexpected.

Let's get started

Churchill and Prudential insurance policies are underwritten by U K Insurance Limited. Registered Office: The Wharf, Neville Street, Leeds, LS1 4AZ, Registered in England and Wales, No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number 202810. The Financial Services Register can be accessed through www.fca.org.uk.

Please note our insurance section contains links to pages outside of this website, which are not within the scope of Prudential's regulatory protections. Prudential accepts no responsibility whatsoever, whether directly or indirectly, for any information contained in pages that may be accessed from this website. Prudential reserves the right to extend or withdraw any offers without notice and at any time.