Prudential Car, Home and Travel insurance

If you already have a policy with us, you’ll find claims and servicing information as well as our contact details below.

If you have a policy through our trusted partner Churchill, you can phone them directly on 0345 603 3551 (Mon-Fri 8am-9pm, Sat 9am-5pm, Sun and bank holidays 10am-5pm).

Prudential Car Insurance

For policy enquiries, to register a claim or lodge a complaint call0345 605 9263 Lines are open: Monday to Friday: 9am to 8pm, Saturday: 9am to 5pm. Sunday: 10am to 5pm - excludes payments department.

24-hour accident recovery helpline: 0800 032 4161 Lines are open 24 hours a day, 365 days a year.

For damaged windscreens call: 0800 328 9150 Lines are open 24 hours a day, 365 days a year.

For legal advice call: 0345 246 3565 Lines are open 24 hours a day, 365 days a year.


Prudential Home Insurance

For policy enquiries, to register a claim or lodge a complaint call: 0345 605 9267 Lines are open: Monday to Friday: 9am to 8pm, Saturday: 9am to 5pm Sunday: 10am to 5pm.

24-hour emergency helpline: 0800 032 4164 Lines are open 24 hours a day, 365 days a year.

For legal advice call: 0345 605 9268 Lines are open 24 hours a day, 365 days a year.


Prudential Travel Insurance

For policy enquiries, to lodge a complaint or for cancellations call: 0345 603 3583 Lines are open: Monday to Friday: 9am to 8pm, Saturday: 9am to 5pm Sunday: 10am to 5pm.

For emergency medical assistance call: 01252 740 330 (from the UK) or +44 (0)1252 740 330 (from anywhere in the world). Lines are open 24 hours a day, 365 days a year.

Prudential car, home and travel insurance are underwritten by U K Insurance Limited, Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No: 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.