Prudential Investment Bond

Thanks for choosing to invest with Prudential. We've been helping people with their investments since 1848 and are proud of our track record.

What you may be looking to do:

  • Take a lump sum from your plan.
  • Make regular cash withdrawals.
  • Stop making payments into your plan.

If you’re considering any of these, please look at the links at the bottom of this page.

Here's some questions that we asked by customers who have invested in a Prudential Investment Bond. If you still have a question that's not covered or need to make changes, simply contact us via the contact options shown below.

The Prudential Investment Bond is designed to be held if you are saving over the medium to long term so for five to 10 years. It is an investment plan that invests in the Prudential With-Profits Fund and also provides an element of life cover.

The key features document for the Prudential Investment Bond is a good point of reference for further information. Other useful documents are listed below:

You can contribute additional top ups to your plan. If existing premiums are being paid, the minimum top up is £20.00 per month.  If no regular premium is currently being paid, the minimum regular top up is £50 per month and the minimum single top up is £300. The maximum overall investment is £500,000.

Please remember that the value of any investment you already have, or any top ups you make to the bond, can go down as well as up and you may not get back the amount you put in.

If you're thinking of making changes to your plan, including adding more money, it's really important you speak to a financial adviser. They can help you understand if what you want to do is right for you and your aims and circumstances, that may have changed since you took your plan out. They'll be responsible for the advice they give and you'll also have protection from the Financial Ombudsman Service.

Regardless of whether you’ve taken advice, you can refer any matter to the Financial Ombudsman Service for consideration should you feel that you haven't been treated fairly, or for any other aspect under the Financial Ombudsman Services remit.

You can take a payment break or stop regular payments at any time. We’ll continue to add bonuses to your bond. You can restart your regular payments at any time, subject to certain conditions. Please be aware that if you make regular payments and then break or stop these payments, this could restrict the growth potential of your bond. We will continue to deduct charges and costs for managing the investment. 

Your bond will be invested in the With-Profits Fund only.  You are unable to switch out of this fund.

You can make partial and regular withdrawals from your plan. The minimum partial withdrawal is £200. The minimum regular withdrawal is £50 per month but will stop if the value of the bond falls below £1000.  If you’re not withdrawing the full value, you must leave at least £1000 in the bond.

If you take money out of the With-Profits Fund, we may adjust the value of your plan if the value of the underlying assets is less than the value of your plan including all bonuses. This adjustment is known as a Market Value Reduction (MVR).

It is designed to protect investors who are not taking their money out and its application means that you get a return based on the earnings of the With-Profits Fund over the period your payments have been invested. For more information on MVR, please see the Market Value Reduction - a clear explanation guide.

The Key Features Document will give you more information on the charges and costs associated with your bond.

You can access an up-to-date valuation of your plan at anytime on MyPru. If you have not yet registered for MyPru registration only takes a few minutes, remember to have your customer reference number to hand - register for MyPru.
We’ll send you a statement every year.

You can cash in your plan whenever you like, but please remember that it is designed to be a medium to long term investment, so for five to 10 years.  You may incur an Early Cash-In charge and a Withdrawal charge when you cash in. A Market Value Reduction may be applied when you cash-in your bond.

If your personal details have changed you can update this yourself by accessing MyPru. If you have not yet registered for MyPru registration only takes a few minutes, remember to have your customer reference number to hand - register for MyPru.

If you are looking to change your name or marital status you will need to write to us with the following:

  • Your customer reference number, your previous name, your new name and your new signature.
  • Your original Marriage Certificate, Deed Poll or Decree Absolute (this will be returned to you straight away).

BN15 8GB

Contact us


By accessing MyPru, our secure online portal, you may be able to manage your product enquiry yourself or alternatively send us a secure email to deal with your product query.

Within MyPru you can check the value of your policy, change personal details, view key documents online and send us secure messages.

If you have not yet registered for MyPru registration only takes a few minutes - register for MyPru.

Call us

0345 640 1000 0345 640 1000

Monday to Friday, 8am-6pm

Calls may be recorded for security and quality purposes.

Please remember to have your customer reference number to hand if you call us, for registering for MyPru and quote this on all written correspondence.