Prudential Retirement Account

Thank you for choosing Prudential and our Retirement Account. We’ve been helping people plan for their futures since 1848 and appreciate you placing your trust in us.

Our Retirement Account is a flexible Personal Pension that offers you a wide range of investment options. It allows you to make contributions, invest, and transfer money in from other pensions including those already in drawdown to provide you with the flexibility to manage your money and your financial needs throughout your retirement.

What you may be looking to do:

  • Take one off cash lump sums
  • Take a regular income
  • Cash in your whole pension pot
  • Change the funds you have invested in
  • Transfer your plan to another plan
  • Change your personal details

It is important that you understand all your options and the effect of any changes you make. If you are thinking of making a change to your Retirement Account then please contact us and we will help arrange this for you.

Here's some questions that we get asked by customers who have a Retirement Account. If you still have a question that’s not covered or need to make changes, please contact us via the contact options below.

Yes. Transferring pensions is an important decision as you may be giving up rights with your existing pension scheme. You should speak to your financial adviser.

We think it’s important that you regularly review your investments so that you get the best out of your pension. The level of risks you are comfortable with taking have to be balanced against the potential rewards you want to achieve.


You can switch funds at any time and we do not currently charge for this. The funds available are listed in the PruFunds Fund Guide. More information on these funds can also be found in the Fund Guide.


If you aren't sure about what choices to make with your investments then we would encourage you to speak to a Financial adviser.

The charges depend on your chosen funds(s) and are shown in your illustration and annual statements. You can also get information about how much is charged for each fund in the Fund Guide.

The Retirement Account allows you to take one off cash lump sums or a regular income.

  • Take cash lump sums as and when you want to
  • The first 25% of each lump sum is tax free and the rest is taxed as income
  • The remainder of your pension savings are left invested in the funds you have chosen

We will send you a statement annually to let you know how your pension is doing.

Our PruFund range of funds page shows the current Expected Growth Rates (EGRs) – select the Retirement Account from the drawdown.

Yes, you’re allowed to do this at any time. You should regularly review your pension arrangements to make sure they are still the most suitable for your circumstances.

If you want to change any details then please contact us on the contact details below.

Please call or write to us using the contact details below.

Contact us

Call us

0345 268 0488

Monday to Friday 8:30am-6pm

Calls may be recorded for security and quality purposes.

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