You can log into our Online Service to check the value of your policy, change your personal information and preferences, view important documents and send us secure messages. You'll be able to see which products you can manage online and do what you need to quickly and easily.
Your Stakeholder Pension is designed to help you save towards your retirement. It offers tax-efficient and flexible investment options.
This includes the following pensions:
- Prudential Stakeholder Pension Scheme
- Premier Stakeholder Pension
- Premier Group Stakeholder Pension
We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. The value of your investment can go down as well as up, and you may not get back what you put in.
Register for our Online Service
Registering for our Online Service is easy and only takes five minutes. You'll need your policy number, postcode and date of birth. Your policy number will be on any letter we've sent you.
Once registered, you'll be able to use the service straight away, at a time that suits you. Register now.
What would you like to do?
To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute or a Deed Poll.
Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB.
We'll return your document to you straight away.
We'll let you know your options six months before your retirement date.
Your financial adviser is best placed to help you understand what retirement options are right for you.
If you don't have a financial adviser you can find one at unbiased.co.uk.
You'll be able to nominate a beneficiary by completing and sending us the beneficiary nomination form. To get a copy of the relevant form, please contact us.
No, you won't be charged for changes to funds.
The charges that apply to your policy are detailed in your annual statement and the Fund Guide.
Transferring your pension is a big decision. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options.
Alternatively you can contact us about transferring your pension
Need more help?
If you can’t find the answer you’re looking for here or in our Online Service, we’re here to help. Visit the contact us page to find the team that can help with your product query. We're available Monday to Friday, except public holidays.
If you're an employer, please go to the employer section.