Increase your Additional Voluntary Contributions if you'd like the chance to retire early, or retire with more money.

Existing customer looking to change your AVC contributions?

Change/restart your AVC contributions

New customer looking to apply?

Apply for an AVC plan

Customer update on servicing

Our servicing teams remain busy and we're aware some customers are experiencing delays when contacting us. We apologise for any inconvenience this may be causing. This is not the service we want to provide. Please be assured, we're actively working to resolve this position as soon as we can.

There are other ways to get information about your policy. For most of our products, you can manage your policy online by logging in or registering for your Online Service. Registration is easy and only takes five minutes - all you need is your policy number. There are a small number of products not currently available online, and these are listed on the registration page.

How often do you check your Additional Voluntary Contribution (AVC) value?

Whatever you want to do when you stop working, make sure you’re on track to secure the kind of lifestyle you want later in life.

Give yourself a reminder of how AVCs could help you. We cover the basics and all the important details too. Don't forget though, an AVC plan is separate to your pension plan. So before you change your AVC contributions, check your payslip to see if you have an AVC plan set up.

AVCs are investments and the value of your fund can go down as well as up, so you might get back less than you put in.

An important update on Covid-19 and your investments – please read

Here’s some Frequently Asked Questions about the impact of Covid-19 for our customers – please read

Your AVCs

Your AVCs

Your AVCs pot could provide you with extra in retirement.

Read more

Tax savings

Adding to your AVC pot could be easier than you think.

Read more

Flexible contributions

Change your contributions to suit your needs and circumstances.

Read more

Changing your investment

Check your investment choice online and switch whenever you want to.

Read more

Flexible ways to take your money

You have a number of options for taking your money.

Read more

Trusted provider partnership

Prudential is an appointed AVC provider to 74 of 99 Administering Authorities within the LGPS.

Read more


We have tools to help you estimate the tax you may pay based on your earnings and how much monthly pension contributions could add up to in retirement. 

Income Tax Calculator

This calculator will provide an estimate of how much Income Tax and National Insurance you may pay, based on your earnings. You can also use it to find out how much tax relief you could get on your pension contributions.

Retirement Contributions Calculator

This calculator shows you how much your monthly pension contributions could add up to in retirement. The figures are only a guide based on the details you enter.

Your investment options made simple

1. Understand the different investment options available to you 


(if available)

If you’d rather not make your own investment choices this option could be for you. If your scheme offers a default investment fund, this may be a single fund or a lifestyle option.

Lifestyle strategy

(if available)

A ready-made investment strategy managed by us, for you. There are different lifestyle options to choose from to suit your retirement plans, but all aim to protect the value of your investment from large fluctuations as you approach retirement.

Manage your own

If you’re comfortable choosing your own funds, you can choose up to 10 from the risk rated funds available. This could be a good choice if you’re happy being in charge of your investments and fully understand the risks involved.

2.  Find out more to help you decide

  • It's important you understand these options so that you're invested in a way that suits your retirement plans. Review your current investment choice, and if you’d like to change it, check your Fund Guide and watch our ‘Understanding your investment options’ video for more information. Or if you want information on a particular fund, click on the fund name in your Fund Guide to go to the fund factsheet.
  • These options aren’t a recommendation from Prudential. If you’re still unsure, you should speak to your financial adviser if you have one. If you don't have one, you can search for an independent financial adviser in your area by visiting

Choose your Fund Guide

Type your LGPS into the box below.

3. How you’re currently invested

  • How you're invested is up to you. You can change your investment option at any time using our online service.

AVCs are investments and the value of your fund can go down as well as up, so you might get back less than you put in.

Keep track of your investments online  

Don't forget, our online service allows you to keep track and manage your investments whenever you like. Just login or register if you haven't already, to

  • bullet check your plan value
  • bullet see how your funds are performing
  • bullet monitor your contributions and transactions
  • bullet change (increase, decrease or restart) your AVC contribution (if you have an AVC plan set up)
  • bullet change your selected retirement age
  • bullet change your personal and employer details
  • bullet contact us securely.

Registering also means going paperless, though there are some documents not available online yet, so we’ll continue to send you those in the post while we work on expanding our online documents.

Login now for our online service.

Before you change your AVC contributions

It takes approximately 15 minutes to change your AVC contributions online.

To change your contributions, you'll need
  • bullet your payslip and
  • bullet to register and/or login for our online service.
You'll need to call us if
  • bullet you're a local councillor.

View an example payslip

You need to read the documents below before you change your AVC contributions. They have important information about the charges, costs, risks and benefits of the product and the funds to help you make a decision.

To download and save and/or print these documents for future reference, you should ensure that you have a PDF file reader program installed - Adobe has a free reader.

Important information

Prudential has given no advice on this investment. If you're unsure if this product is suitable, please get financial advice.

If your employment status has changed since your last AVC contribution, you’ll need to apply for a new AVC plan. Changes to employment status are considered

  • leaving an employer and returning at a later date under a new contract
  • moving to a different employer under a voluntary or TUPE transfer, or
  • if your AVC pot is taken as part of a flexible retirement and your role has changed

Ready to change your AVC contributions?

Our online form is secure. Once you start this application, any data you enter will be temporarily stored by Prudential and its business partners. The data will be deleted if you don't submit the form.

If JavaScript has been disabled within your browser, the content and functionality of the online form might be limited or unavailable. Read instructions for enabling JavaScript. We'd also recommend you upgrade to the latest version of your internet browser for an optimal experience.  

Once you've changed your AVC contributions, you’ll receive a confirmation email. Remember you can go online to manage your AVC contributions.

Additional support

For general enquiries about your existing AVC plan, call our support team on

0345 600 0343 0345 600 0343

Lines are open Monday – Friday, 8.30am – 6.00pm.

You can also send us a secure message once you register for our online service