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  • For scheme’s with year-end dates on or after 6 April 2018, annual governance statements (the Chair’s statement) need to include information about the costs and charges for each fund that members can invest in, along with at least one example of the effect these can have on members’ pension pots.
  • Prudential have collated relevant information in respect of scheme costs and charges, including transaction costs (where available), along with illustration information to show the compounding effect of costs and charges on pension savings.
  • For information of the costs and charges relating to your scheme(s), please enter your scheme ID in the box below.

Contact us

Have a question? Select the drop down option that applies to you to get a list of your contact information.

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0370 060 0445 0370 060 0445

You can also write to us at Prudential Customer Services, Lancing, BN15 8GB

You can send us a fax on 0207 004 9994 (+44 207 004 9994 from outside of the UK).

Lines are open Monday to Friday 9am to 5pm excluding UK bank holidays. If you are calling from outside of the UK please use number +44 178 644 8844

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0370 150 4685 0370 150 4685

You can also write to us at Prudential Customer Services, Lancing, BN15 8GB

You can send us a fax on 0207 004 9991 (+44 207 004 9991 from outside of the UK).

Lines are open Monday to Friday 9am to 5pm excluding UK bank holidays. If you are calling from outside of the UK please use number +44 178 644 8844

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0137 530 4304 0137 530 4304

You can also write to us at Prudential Customer Services, Lancing, BN15 8GB

Lines are open Monday to Friday 9am to 5pm excluding UK bank holidays. If you are calling from outside of the UK please use number +44 137 530 4304

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0345 300 2634 0345 300 2634

You can also write to us at Prudential Customer Services, MPP2003, Lancing, BN15 8GB

Lines are open Monday to Friday 9am to 5pm excluding UK bank holidays. If you are calling from outside of the UK please use number +44 178 644 8844

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0808 234 3030 0808 234 3030

You can also write to us at Prudential Customer Services, Lancing, BN15 8GB

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0330 123 5407 0330 123 5407

You can also write to us at Prudential, P.O. box 1190, Sutherland House, Russell Way, Crawley RH10 OFT

You can send us a fax on 0207 004 9991 (+44 207 004 9991 from outside of the UK).

Lines are open Monday to Friday 9am to 5pm excluding UK bank holidays. If you are calling from outside of the UK please use number +44 178 644 8844

If you’ve got any questions or if there’s anything we can do to help, please get in touch. Please have the policy number to hand when you contact us.

0330 123 5407 0330 123 5407

You can also write to us at Prudential, P.O. box 1190, Sutherland House, Russell Way, Crawley RH10 OFT

You can send us a fax on 0207 004 9991 (+44 207 004 9991 from outside of the UK).

Lines are open Monday to Friday 9am to 5pm excluding UK bank holidays. If you are calling from outside of the UK please use number +44 178 644 8844